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Shipping & Returns

Shipping

Pro Kettlebell products are made in the USA and ship from our distribution center in Illinois. In-stock kettlebell orders ship within 1-5 days from order date. Delivery within the US is typically 2-5 business days from ship date.

You'll receive shipping status updates via the email you use at checkout.

Pro Kettlebells - Lifetime Guarantee

  • If these babies break or crack, we'll replace them - no problem.

Kettlebell & Chip Weight Returns - 30 Days

We offer free returns within 30-days with a full refund should your item be defective. 

Courtesy Returns:  You may also return your physical product purchases for any reason within 30-days. Shipping fees are non-refundable.

Once the item is returned, a refund of the product shall be issued less the shipping cost of the return label. Please note actual shipping cost for kettlebells exceeds our flat-rate charge of $19.99. Shipping costs are roughly between $1.20/Lb for the heaviest weights to $1.50-$2/Lb for the lightest weights (rough calculations for continental USA only. International rates are higher).  Make sure to allow up to 5 days in transit for delivery. No refunds after 30 days for any reason.

  • Refunds will be issued via the original payment method.
  • Please use original packaging materials if possible.
  • To initiate a return, email your request for a shipping label to info@prokettlebell.com

​If you return a kettlebell or magnetic chip weight, please allow 7-10 days from receipt of the kettlebell for your refund to be processed and returned to your account - banks can take a few days to process after we've done our part.  

    Magnetic Chip Weights - Limited Warrantee

    • The chip weight itself (without magnet or straps): lifetime guarantee from breaks or cracks.
    • 30-day money back satisfaction on magnetic chip weight as a whole.  Please note, magnets are ceramic, and it is possible for them to crack.  Handle with care. 
    • Straps can wear over time depending on use, but replacement straps are available for purchase.

    Other Retail 

    • 30-day money back guarantee on unused chalk, apparel, wrist guards and other retail items.  
    • No refunds on customized items of any kind.

    Online Coaching & Workouts

    • Online personal training/coaching sessions are fully refundable, so long as you initiate the return within 30 days of purchase, and prior to any of the sessions being scheduled. Please note there are no refunds for completed or missed sessions.  
    • Please note there are no refunds of used or unused digital content or services, including the PKTP trainer certification or Pro Kettlebell Workouts App membership.

    Payment Methods

    • We accept PayPal, PayPal Credit and visa, mastercard, discover, american express and more via Square Processing online. 
    • Credit cards may also be processed over the phone (call us at 206.280.4941)
    • Cash & check payments may be processed on an individual basis - please contact us for details.